Security Policy

Last updated: March 19, 2026

At Pura Vida, personal information is handled with security, confidentiality, and responsible-use standards. This policy summarizes how we collect, use, and protect data shared by users and prospective guests.

1. Data We Collect

We may collect name, email, phone number, preferred dates, and other information voluntarily submitted through forms or contact channels.

2. Use of Information

Data is used to respond to inquiries, prepare stay or event proposals, coordinate communications, and improve overall service experience.

3. Legal Basis

Data processing is based on user consent and/or the need to manage pre-contractual or contractual requests related to bookings and services.

4. Data Retention

Information is retained for as long as necessary to fulfill the stated purposes or applicable obligations, and is then deleted or anonymized when appropriate.

5. Security Measures

We apply reasonable technical and organizational safeguards to protect data against unauthorized access, loss, alteration, or improper disclosure.

6. User Rights

Users may request access, correction, or deletion of their data, and may limit certain uses, by contacting us through the official channels published on the website.

7. Security and Privacy Contact

For questions regarding privacy or information security, please contact the Pura Vida team through the official email and contact channels.